The Information and Communication Services (ICS) Department at UWC plays a pivotal role in delivering ICT services that enable and support the University’s strategic goals and objectives. ICS, in line with growing its capability and supporting the Digital Transformation Strategy of UWC,  offers an exciting opportunity for an experienced HR Support Administrator in the ICS Applications Development and Support unit.

To be part of a team responsible for the analysis, design, build, test, deployment and customisation of bespoke as well commercial applications. The incumbent will further be responsible for providing maintenance and support in respect of these applications.

The key role and responsibilities of the position include but are not limited to:

• Participate in Software Development Lifecycle (SDLC) phases especially solution design, development, testing, deployment and maintenance of applications and solutions
• Design, develop, maintain, and support existing and new applications and solutions based on business requirements.
• Ensure that solutions and enhancements comply with guidelines and best practices.
• Provide technical leadership while responsible for development and implementation of standards to deliver high quality software.
• Training and mentorship of junior developers where applicable
• Authoring of written documentation to support developed solutions
• Work in collaboration with the various ICS units, particularly the ICS Project Management Office, Infrastructure & Operations team and Application Development teams, towards the successful delivery of various projects
• Estimate the efforts involved for development and implementation and prepare Work Breakdown Structure (WBS) as required
• Provide 2nd and 3rd line incident resolution
• Identify, report and manage issues and risks to applications and solutions
• Review and report on performance, stability, and health of applications and solutions
• Identify new and emerging technologies and products based on own area of expertise
• Development of personal skill set in-line with industry trends to meet institution’s objectives

• Degree or 3 Year Diploma in Information Systems

Minimum Working Experience

• 3 - 5 Years’ experience as a Software Developer dealing with Microsoft technologies specifically .Net.
• Demonstrable experience within a structured software development environment.

Minimum Technical Experience

• Proven ability to lead a small development team
• Ability to multitask and be involved in several different concurrent activities
• Understanding of SOLID Object-Oriented Design Principles
• Experience with back-end and front-end development with Microsoft .NET Framework
• Developing ASP.NET MVC web applications using C#, .Net Framework and/or .Net Core, AJAX, Angular, JavaScript, CSS and BootStrap
• Experience with SOAP/REST API and Web Services
• Solid experience with SQL queries, stored procedures, and views on Sql Server and Oracle PL/SQL
• Experience using Azure Devops CI/CD methodologies
• Understanding of unit, integration, regression and system testing
• Good verbal and written communication skills
• Familiarity with the software development life cycle (SDLC)
• Understanding of Waterfall, Agile and DevOps CI/CD development methodologies
• Knowledgeable and passionate for all things digital
• Sql Server Integration Services (SSIS)
• Power BI Reporting
• Data modelling and cataloguing
• Cloud technologies

Competencies Required

• Good communication skills – both verbal and written
• Analytical thinker
• Attention to detail
• Stakeholder engagement
• Open to new suggestions and ideas
• Keen to resolve issues and keep a happy campus community
• Team worker
• Understanding of vendor service levels requirements
• Drive towards a speedy outcome for every ticket/issue logged